1. General information

STI GENLIS, in its capacity as data controller, attaches great importance to protecting and respecting your privacy. This policy is intended to inform you of our practices regarding the collection, use and sharing of information that you may provide to us through our website sti-genlis.com. STI GENLIS will hereinafter be referred to as ‘STI GENLIS’, ‘we’ or ‘our’.
This policy (together with our Terms and Conditions of Use and any documents referred to therein, as well as our Cookie Policy) sets out how we process the personal data we collect and that you provide to us. We invite you to read this document carefully to understand our practices regarding the processing of your personal data.

2. The information we collect

We may collect and process the following data:

2.1. The information you provide to us directly

By using our Site, you are required to provide us with information, some of which may identify you (‘Personal Data’). This is particularly the case when you fill out forms, when you contact us – whether by telephone, email or any other means of communication – or when you report a problem to us.

This information includes the following data:

  • The data necessary for the use of the services we provide on our Site or for access to any other services provided by us. This data includes your first and last name, email address and telephone number;
  • A postal address;
  • A copy of all correspondence between you and STI GENLIS ;
  • The information we may ask you to provide when you report a problem with our services, such as the subject of your support request. ;

2.2. The data we collect automatically

2.2.1. If you connect to our services using the social media features made available to you, STI GENLIS may collect some of your Personal Data when you interact with these social media features, such as the ‘Like’ feature.

2.2.2. During each of your visits, we may collect, in accordance with applicable legislation and with your consent, where applicable, information relating to the devices on which you use our services or the networks from which you access our services, such as your IP addresses, connection data, types and versions of internet browsers used, types and versions of your browser plugins, operating systems and platforms, data concerning your browsing history on our Site, including your history on the various URL pages of our Site, the content you access or view, the search terms used, download errors, the duration of consultation of certain pages, your device’s advertising identifier, interactions with the page, and any telephone number used to contact us. Among the technologies used to collect this information, we use cookies (for more information on this subject, please refer to our Cookie Policy).

2.3. How long we keep your data

2.3.1. Your Data is archived after a period of two years following your last use of our Website.

3. How do we use the data we collect?

We use the data we collect to:

  • execute contracts concluded between you and us, and provide you with the information and services requested;
  • send you information about our services by email or any other means of communication;
  • send you, in accordance with applicable legal provisions and with your consent where required by law, marketing, advertising and promotional messages and information relating to the use of our services, or suggest and advise you on services that may be of interest to you. We may also use your data to send you advertising messages that may be of interest to you on social media platforms or third-party websites. If you would
  • like more information on this subject, please refer to the contractual documents of these platforms;
  • to inform you of changes to our services;
  • to improve and optimise our Website, in particular to ensure that the display of our content is adapted to your device;
  • to enable you to use the interactive features of our services if you wish;

4. Targeted advertising and emails we send you

In accordance with applicable legislation and with your consent where required, we may use the data you provide on our Site for commercial prospecting purposes (for example, to (i) send you our newsletters, (ii) send you invitations to our events or any other communications that may be of interest to you, and (iii) display targeted advertisements on social media platforms or third-party websites).

With regard to promotional emails: You may withdraw your consent at any time by (i) unchecking the relevant box in your account, (ii) clicking on the unsubscribe link provided in each of our communications, or (iii) contacting us as described in Section 13 below.

With regard to targeted advertising:

  • On social media platforms (e.g. Facebook, Twitter): you may object to this processing at any time by configuring the advertising settings in your account;
  • On third-party websites: please refer to our Cookie Policy to understand how to withdraw your consent.

5. Cookies and similar technologies

For more information, please see our Cookie Policy.

6. Links to other websites and social media

Our website contains links to the websites of our partners or third-party companies. Please note that these websites have their own privacy policies and that we accept no responsibility for the use made by these websites of the information collected when you click on these links. We invite you to read the privacy policies of these websites before submitting your Personal Data to them.

7. Changes to our privacy policy

We may occasionally modify this privacy policy. When necessary, we will notify you and/or seek your consent. We recommend that you regularly consult this page to review any changes or updates to our privacy policy.

8. Contact

If you have any questions about this privacy policy or any requests regarding your personal data, you can contact us by:
sending an email to our Data Protection Officer at contact@sti-genlis.com
or filling out this online form
or sending us a letter to the following address: STI-Genlis – Data Protection Officer – 190, chemin de Beire – Z.I. du Layer – 21110 Genlis, France.